Privacy Policy
Last updated: December 12, 2025
1. Information We Collect
When you use Cruze transportation services, we collect information necessary to provide and improve our services:
- Contact Information: Name, email address, and phone number
- Booking Details: Pickup and drop-off locations, dates, times, and service preferences
- Communication Records: Messages and correspondence with our team
- Payment Information: Processed securely through third-party payment providers
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your transportation bookings
- Communicate with you about your reservations
- Send booking confirmations and updates
- Improve our services and customer experience
- Respond to your inquiries and support requests
- Send promotional communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in operating our business (payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure SSL encryption for data transmission
- Restricted access to personal information
- Regular security assessments and updates
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]